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A Marriage Made in Hell
Merger
• Result of an agreement between two companies
  to join their operations together.
• Some key issues in mergers follow.


    Communication:      Power and          Culture:       Operations:
      Grapevine          conflict:        Cultural fit.    Processes
                     win-win situation.
Studies of M & A integration report 60-75% fail (Source: KPMG, 2008)
Cultural and human resource issues are at least equal in importance to financial
                factors in making a deal work (The Conference Board, 2001)
  E.g., Employees in firms that are acquired or merged report lower overall job satisfaction, lower trust
              in management, and diminished sense of job security (Gantz-Wiley Research, 2004)
• Founded in the year 1886 by Gottlieb Daimler and Carl Benz.
• 125 years later, in anniversary year 2011, Daimler AG is one of
  the world’s most successful automotive companies.
                 • With its divisions Mercedes-Benz Cars, Daimler
                    Trucks, Mercedes-Benz Vans, Daimler Buses
                    and Daimler Financial Services.
                 • The Daimler Group is one of the biggest
                    producers of premium cars and the world’s
                    biggest manufacturer of commercial vehicles
                    with a global reach.
                 • Daimler Financial Services provides its
                    customers with a full range of automotive
                    financial services including financing, leasing,
                    insurance and fleet management.
•   With the resources, technology and worldwide distribution network
    required to compete on a global scale, the alliance builds on Chrysler
    Group‟s culture of innovation, first established by Walter P. Chrysler in
    1925, and Fiat‟s complementary technology that dates back to its
    founding in 1899.
•   Chrysler Group produces Chrysler, Jeep, Dodge, Ram, SRT, Fiat and
    Mopar.                         • Chrysler Group‟s product lineup
                                       features some of the world's most
                                       recognizable vehicles, including the
                                       Chrysler 300, Jeep Wrangler, Dodge
                                       Challenger and Ram 1500.
                                   •   Fiat      contributes      world-class
                                       technology,        platforms       and
                                       powertrains for small- and medium-
                                       size cars, allowing Chrysler Group to
                                       offer an expanded product line
                                       including environmentally friendly
                                       vehicles.
• On Nov. 12, 1998, Co.
  completed        a       business
  combination agreement with
  Chrysler Corporation.
• The $75 billion industrial merger
  creates Daimler-Chrysler AG, an
  international transportation and
  services company that ranks as
  the world's third largest
  automobile company based on
  1997 revenues.
• The     enterprise   will    have
  operational    headquarters     in
  Stuttgart (Germany) and Auburn
  Hills, MI (USA).
• “The Deal of the Century”
  Automotive Industries, June
  1998
The Merger Was Welcomed by Auto
     Analysts and Consumers
      The   world’s   third     largest   auto
      manufacturer (GM 1st, Ford 2nd)

      Over $154 billion revenue, over $5.6
      profit.

      Mercedes-Benz ranked as the most
      visible luxury brand.

      Chrysler’s success in       low-end/sub-
      compact cars and trucks .
Daimler-Benz
• Mercedes is the most popular luxury brand
• A strong dealer network
• Ranked #17 globally




Chrysler Corporation
• Low-end/sub-compact cars and trucks
• Big auto manufacturer in North America
• Mini-vans, Jeep and Dodge trucks
• Ranked #25 globally
• Chrysler's primary reason for teaming with
  Daimler-Benz is to extend its international
  reach
• The goal of the merger :
  – Expected huge savings by combining purchasing
    and other operations
  – Reduce total research and development costs
Marriages Not Always Made in
           Heaven
• Daimler
        Management          processes    of
        planning,           organizing and
        controlling. More conservative,
        efficient and safe.
• Chrysler
       Setting goals, directing and
       monitoring      implementation.
       Known      as the    risk-taking
       underdog
●   Cultural challenges
     ▬ Differences in working styles, leadership
        approach
     ▬ National culture differences
     ▬ Behavioural differences
• Daimler
    The driving image and
    experience associated with
    the highest quality available
    in the market


• Chrysler
    Attractive,     eye-catching
    design at a very competitive
    price
• Daimler
    Emphasis            on
    engineering, design,
    quality       and after
    sales service

• Chrysler
    High volume, low cost
    manufacturing    and
    distribution
▬ Key members of
  management team
  leaving
▬ Employee moral and
  motivation
▬ Retention of key staff
▬ Consultation with staff
  and representative
  bodies
Others issues
●   Daimler controlling 57%, in what was perceived to be a „merger of
    equals‟.
     Though strategically, the merger made good business sense. But
    contrasting cultures and management styles hindered the realization
    of the synergies.
●   Daimler-Benz attempted to run Chrysler USA operations in the same
    way as it would run its German operations.
●   Daimler-Benz was characterized by methodical decision-making. On
    the other hand, the US based Chrysler encouraged creativity.
●   While Chrysler represented American adaptability and valued
    efficiency and equal empowerment Daimler-Benz valued a more
    traditional respect for hierarchy and centralized decision-making.
●   Three years later DaimlerChrysler's market capitalization stood at
    $44 billion, roughly equal to the value of Daimler-Benz before the
    merger13. Chrysler Group's share value has declined by one-third
    relative to pre-merger values.
Importance of company culture integration.


Importance of a clear and correct target.


Importance of customers and demands.

Importance of the association between theories and
practice
Importance of corporation especially the top
executives

Importance of knowing the market and the partner
●  Compelling business reasons need to drive mergers and acquisitions
● People‟s concerns matter, addressing them is as important as other factors
   in M & A activity
● Meaningful involvement in the execution of the change has the most impact
   on employee cooperation and commitment
● Continually clarify direction, and communicate extensively, candidly, and on
   ongoing basis
● Treat people fairly, and design systems and processes that can flex with the
   needs of the organization
● OB practitioners have a clear role in guiding and supporting change
   processes and change leaders in M & A activities
These pitfalls of mergers and acquisitions challenge today's leaders to a new
standard of managing change. The strategy is clear - accelerate, concentrate,
adapt, and in the case of international M&As, consider cultural differences. The
human and cultural issues that separate the 17% from the 83% are not about
some abstract values or the "soft stuff", but the concrete reality of productivity,
economic value and sustained growth.
http://oica.net/category/production-statistics/
“Organisation Internationale des Constructeurs d’Automobiles” (OICA).
Date Source: KPMG

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Daimler chrysler merger

  • 1. A Marriage Made in Hell
  • 2. Merger • Result of an agreement between two companies to join their operations together. • Some key issues in mergers follow. Communication: Power and Culture: Operations: Grapevine conflict: Cultural fit. Processes win-win situation.
  • 3. Studies of M & A integration report 60-75% fail (Source: KPMG, 2008) Cultural and human resource issues are at least equal in importance to financial factors in making a deal work (The Conference Board, 2001) E.g., Employees in firms that are acquired or merged report lower overall job satisfaction, lower trust in management, and diminished sense of job security (Gantz-Wiley Research, 2004)
  • 4. • Founded in the year 1886 by Gottlieb Daimler and Carl Benz. • 125 years later, in anniversary year 2011, Daimler AG is one of the world’s most successful automotive companies. • With its divisions Mercedes-Benz Cars, Daimler Trucks, Mercedes-Benz Vans, Daimler Buses and Daimler Financial Services. • The Daimler Group is one of the biggest producers of premium cars and the world’s biggest manufacturer of commercial vehicles with a global reach. • Daimler Financial Services provides its customers with a full range of automotive financial services including financing, leasing, insurance and fleet management.
  • 5. With the resources, technology and worldwide distribution network required to compete on a global scale, the alliance builds on Chrysler Group‟s culture of innovation, first established by Walter P. Chrysler in 1925, and Fiat‟s complementary technology that dates back to its founding in 1899. • Chrysler Group produces Chrysler, Jeep, Dodge, Ram, SRT, Fiat and Mopar. • Chrysler Group‟s product lineup features some of the world's most recognizable vehicles, including the Chrysler 300, Jeep Wrangler, Dodge Challenger and Ram 1500. • Fiat contributes world-class technology, platforms and powertrains for small- and medium- size cars, allowing Chrysler Group to offer an expanded product line including environmentally friendly vehicles.
  • 6. • On Nov. 12, 1998, Co. completed a business combination agreement with Chrysler Corporation. • The $75 billion industrial merger creates Daimler-Chrysler AG, an international transportation and services company that ranks as the world's third largest automobile company based on 1997 revenues. • The enterprise will have operational headquarters in Stuttgart (Germany) and Auburn Hills, MI (USA). • “The Deal of the Century” Automotive Industries, June 1998
  • 7. The Merger Was Welcomed by Auto Analysts and Consumers The world’s third largest auto manufacturer (GM 1st, Ford 2nd) Over $154 billion revenue, over $5.6 profit. Mercedes-Benz ranked as the most visible luxury brand. Chrysler’s success in low-end/sub- compact cars and trucks .
  • 8. Daimler-Benz • Mercedes is the most popular luxury brand • A strong dealer network • Ranked #17 globally Chrysler Corporation • Low-end/sub-compact cars and trucks • Big auto manufacturer in North America • Mini-vans, Jeep and Dodge trucks • Ranked #25 globally
  • 9. • Chrysler's primary reason for teaming with Daimler-Benz is to extend its international reach • The goal of the merger : – Expected huge savings by combining purchasing and other operations – Reduce total research and development costs
  • 10. Marriages Not Always Made in Heaven
  • 11. • Daimler Management processes of planning, organizing and controlling. More conservative, efficient and safe. • Chrysler Setting goals, directing and monitoring implementation. Known as the risk-taking underdog ● Cultural challenges ▬ Differences in working styles, leadership approach ▬ National culture differences ▬ Behavioural differences
  • 12. • Daimler The driving image and experience associated with the highest quality available in the market • Chrysler Attractive, eye-catching design at a very competitive price
  • 13. • Daimler Emphasis on engineering, design, quality and after sales service • Chrysler High volume, low cost manufacturing and distribution
  • 14. ▬ Key members of management team leaving ▬ Employee moral and motivation ▬ Retention of key staff ▬ Consultation with staff and representative bodies
  • 15. Others issues ● Daimler controlling 57%, in what was perceived to be a „merger of equals‟. Though strategically, the merger made good business sense. But contrasting cultures and management styles hindered the realization of the synergies. ● Daimler-Benz attempted to run Chrysler USA operations in the same way as it would run its German operations. ● Daimler-Benz was characterized by methodical decision-making. On the other hand, the US based Chrysler encouraged creativity. ● While Chrysler represented American adaptability and valued efficiency and equal empowerment Daimler-Benz valued a more traditional respect for hierarchy and centralized decision-making. ● Three years later DaimlerChrysler's market capitalization stood at $44 billion, roughly equal to the value of Daimler-Benz before the merger13. Chrysler Group's share value has declined by one-third relative to pre-merger values.
  • 16. Importance of company culture integration. Importance of a clear and correct target. Importance of customers and demands. Importance of the association between theories and practice Importance of corporation especially the top executives Importance of knowing the market and the partner
  • 17. ● Compelling business reasons need to drive mergers and acquisitions ● People‟s concerns matter, addressing them is as important as other factors in M & A activity ● Meaningful involvement in the execution of the change has the most impact on employee cooperation and commitment ● Continually clarify direction, and communicate extensively, candidly, and on ongoing basis ● Treat people fairly, and design systems and processes that can flex with the needs of the organization ● OB practitioners have a clear role in guiding and supporting change processes and change leaders in M & A activities These pitfalls of mergers and acquisitions challenge today's leaders to a new standard of managing change. The strategy is clear - accelerate, concentrate, adapt, and in the case of international M&As, consider cultural differences. The human and cultural issues that separate the 17% from the 83% are not about some abstract values or the "soft stuff", but the concrete reality of productivity, economic value and sustained growth.
  • 18. http://oica.net/category/production-statistics/ “Organisation Internationale des Constructeurs d’Automobiles” (OICA). Date Source: KPMG

Editor's Notes

  1. As an automotive pioneer, Daimler continues to shape the future of mobility. The Group applies innovative and green technologies to produce safe and superior vehicles which fascinate and delight its customers. With the development of alternative drive systems, Daimler is the only vehicle producer investing in all three technologies of hybrid drive, electric motors and fuel cells, with the goal of achieving emission-free mobility in the long term. This is just one example of how Daimler willingly accepts the challenge of meeting its responsibility towards society and the environment.